What if the company you worked for couldn't make decisions without your input?

In 2021, the workers at Pavement Coffeehouse in Boston found themselves wondering how they could have a bigger say in their working conditions. Not long after, they became the first unionized coffee shop in Massachusetts.

Emma Delaney, a former supervisor at Pavement and now a full-time organizer at NEJB Unite Here, was one of the many employees that led the union's organization efforts. She shared with us what it was like to start a union at Pavement, what it really means to "organize" a workplace, and what you may be putting at risk when you do.